Frequently Asked Questions

CALL: 1-800-815-6225      FAX: 1-888-326-4536
 EMAIL: LR@RoomPro.com

Q: How do I contact you?
    A: Go to www.sunroomcompany.com  & click on Contact Us or go directly to contact us at www.sunroomcompany.com/4.htm
PHONE: 1-800-770-6904 (toll free)   
EMAIL: LR@RoomPro.com

Q:  What are the differences in a sunroom, garden room or patio room?
    A:   A straight sunroom all or part of the roof's tempered glass.
    A:   A curved sunroom the radius & the roof is tempered glass.
    A:   A curved garden room, the radius is tempered glass & roof is solid.
    A:   Straight & gabled garden room roof is solid & transoms & gabled ends are glass.
    A:   Straight or gabled patio room roof is solid & gabled ends, transom & kick plate are solid.

Q:  What are gabled ends, transoms and kick plates?
    A: Gables ends are usually the areas above the windows on the side walls.
    A: Transoms are usually the areas above the windows on the front wall.
    A: Kick plates are the areas below the windows & are either solid or tempered glass.

Q:  What are the different types of roofs?
    A: The tempered raftered roofs are for the glass straight & curved sunrooms & curved garden room.
    A: The 3" & 4" solid insulated roofs are for the straight & gabled garden rooms & patio rooms.

Q:  What are the different types of walls?
    A: The walls come with a 2" standard wall, 3" superwall and 3" thermally broken wall.

Q:  What is a UL approved electrical system?
    A: It is a built in electrical system that includes open electrical headers & vertical raceways with snap covers. It also includes built in electrical boxes for porch lights, switches & outlets. The hardware for the switches and outlets are included.

Q: What types of glass is available?
    A: Duralite tempered glass in our windows & doors in single or dual pane, clear, tinted or LowE2 glass.

Q: What types of doors are there?
    A: There is a 3' pedestrian (solid with an operable window & screen on top),  3' tempered glass door (single pane, dual or dual with grids), Double 3' tempered glass doors ( French Style) and a 6' vinyl tempered glass slider with screen door in (single pane, dual or dual with grids)

Q: What if I want to install the room myself?
    A: A 33 page installation manual is available by clicking on Installation  

Q: What is ICBO?
    A: ICBO is the International Conference of Building Officials and is the standard for the western USA. Other areas of US also accept ICBO. Contact us for for further assistance.

Q: How do I get a set of plans for the room?
    A: Contact us for a set of ICBO approved plans. To contact us go to: contact page

Q: How long does it take before the room is Delivered?
    A: It usually takes 4 to 5 weeks from the time we receive the deposit.

Q: Do you accept credit cards ?
    A: We accept Visa, AMEX, Master Card & Discover.

Q: How hard are your rooms to install?
    A: Are kits are Micro Assembled at the factory & Two handy men should install in 2 to 3 Days. Fairly simple.